Aureline Harris

Observer
DISC Type : ic

Hotel Manager at Salamander Washington DC

Accokeek, Maryland, United States

Overview

Aureline Harris is a hospitality executive with over 20 years of leadership experience at iconic Washington, D. C. properties including Salamander, Hilton, and W Hotels. A graduate of Johnson & Wales University, she has a proven track record of driving revenue growth, operational excellence, and managing full-cycle budgets for luxury and upscale hotels.



She has extensive experience managing hotel renovation projects, property transitions, and new technology implementations.

Personality Overview

Assertive

Curious

Example Seeker

They ask a lot of questions and rely heavily on information and collaterals.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are generally good communicators and can be hard to convince.

Topics They Care About

Luxury Hospitality
Her 20+ year career is focused on leadership roles at high-end hotel brands like Salamander, Ritz-Carlton, Hilton, and W Hotels.
Guest Satisfaction
Her roles consistently involve a focus on superior guest satisfaction, and she actively responds to guest feedback online.
Hotel Operations
As a Hotel Manager and former Director of Operations, she is responsible for managing all aspects of hotel functions, including F&B, spa, and guest services.

Media Appearances

Aureline has no verified media appearances

Work History

7-2024
Hotel Manager at Salamander Washington DC
2-2022 - 7-2024
Director Of Operations at Hilton
5-2018 - 2-2022
Director Of Rooms at Hilton Hotels Worldwide
8-2015 - 5-2018
Director of Welcome Office at W Hotels
4-2013 - 8-2015
Assistant Director of Welcome Office at W Hotels

Education

2003 - 2005
Bachelor of Science from Johnson & Wales University Charleston South Carolina
2001 - 2002
Associate of Applied Science from Johnson & Wales Charleston

More Information

Social Presence :

Prographics :

Exp : 20 Location : Accokeek, Maryland, United States Job Level : Middle Designation : Hotel Manager at Salamander Washington DC
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Insights For Selling To Aureline

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Persuade objectively how your product will help them achieve their goals
  • Help them understand the risk aspect fully while inspiring confidence

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Aureline is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Aureline

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Aureline move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Aureline take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Aureline

Personality Compatibility


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