Director of Client Experience at Olmstead Associates
📍 Littleton, Colorado, United States
Austin is a data-driven analytics leader with over 16 years of experience in asset management, currently serving as Director of Client Experience at Olmstead Associates. Holding a dual MBA from the University of Colorado, he specializes in transforming distribution intelligence, sales organizations, and segmentation efforts. Colleagues have described him as a remarkable and self-managing professional.
He is a published author on his companys blog, writing on topics such as distribution intelligence, client segmentation, and data architecture in the asset management industry.
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Experience
13 Years
Current Role
Director of Client Experience
Job Level
Mid-senior
Location
Littleton, Colorado, United States
Personality Overview
How Austin shows up
Demanding
Judgemental
Hard To Convince
They focus on objectivity in a pitch and pay little attention to bells and whistles. They can be nudged to make faster decisions by offering what they value. They don’t always try to control the conversation but neither do they like yielding it fully.
Priorities
Topics Austin cares about
Distribution Intelligence
He focuses on helping clients transform their Distribution Intelligence programs and has authored articles on the topic for his firm.
Data Integration
He believes the core issue for asset managers is not a data shortage but a data integration problem, a key to optimizing distribution strategies.
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Career
Work history
4-2025
Director of Client Experience
Olmstead Associates
2-2023 - 4-2025
Manager of Client Experience
Olmstead Associates
2-2018 - 10-2022
Director, Business Intelligence, Distribution Analytics and Enablement
Janus Henderson Investors U.S.
3-2014 - 2-2018
Global Distribution Business Intelligence Manager
Janus Henderson Investors U.S.
3-2012 - 3-2014
CRM Support Manager
Janus Henderson Investors U.S.
In the press
Media appearances
Austin Lewis – Staff Profile at Olmstead Associates. Featured in Olmstead Associates (official website)
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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