Austin McArdle
Login to view DISC.Austin is a results-driven professional with over 30 years of experience, primarily in financial services before moving to Thames Water. Now a Revenue Assurance Manager, he has expertise in customer service and change management. He holds a postgraduate degree from Edinburgh Napier University and a BA from Ulster University.
Guided by the motto "Every days a school day, " Austin shows a strong commitment to continuous learning. This mindset has defined his versatile career, adapting from financial services to the complexities of the water utility sector. He is a qualified coach, mentor, and assessor with the Institute of Customer Service.
Early in his career, Austin worked in Germany on a project to create a mail-order service for Northern Irish goods like Belleek Pottery and Tyrone Crystal.
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