Beatriz Gomes Dabés

Beatriz is a customer experience professional with a decade of expertise in the insurance sector, having worked with major companies like Tokio Marine and Porto. She specializes in managing client relations through critical channels like SAC, Reclame Aqui, and Ouvidoria, focusing on auto claims and process improvement. She holds a degree in Human Resources Management.

She is passionate about providing service that creates a positive impact and transforms challenges into opportunities for customer loyalty.

Unique fact: Beatriz believes that while every company has problems, a good company is one that can solve them effectively.