Becca (Kelly Rebecca) Larson in

Becca (Kelly Rebecca) Larson

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Customer Success Associate at Inriver
📍 Dunedin, Florida, United States

Becca is an accomplished customer success professional with 18 years of experience driving sales growth and retention in B2B/B2C technology sectors. Specializing in SaaS, software, and hardware, she excels at building strong partner and client relationships. She holds a Bachelor of Arts from Michigan State University and a Teacher Certification.

People she has worked with consistently describe her as highly knowledgeable, passionate, goal-driven, and a team player who goes above and beyond in her support for clients.

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Experience
23 Years
Current Role
Customer Success Associate
Location
Dunedin, Florida, United States
Personality Overview

How Becca shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Becca cares about

Product Information Management
In her current role, she frequently shares insights on how PIM strategies, data governance, and digital shelf analytics can drive revenue for B2B companies.
Channel Partner Success
Has extensive experience managing and training channel partners (DMRs, VARs, MSPs) to boost product adoption, expand sales, and ensure long-term retention.
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Career

Work history

9-2025
Customer Success Associate
Inriver
1-2024 - 11-2024
Channel Customer Success Manager
ZenGRC
6-2017 - 1-2024
Channel Customer Success Manager
KnowBe4, Inc.
4-2016 - 6-2017
Account Manager/Renewal Coordinator
JANUS DISPLAYS BY MORROW TECHNOLOGIES
9-2015 - 4-2016
Senior Account Manager
SMS Tech Solutions, LLC
In the press

Media appearances

PIMpod Podcast Episode 1: Reclaiming Your Aftermarket Revenue. Featured in Inriver
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Inriver in Action: 3 Stories of Customer Success. Featured in Inriver
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Education
Bachelors of Arts
Michigan State University
Teacher Certification
Central Michigan University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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