Ben Bianchi

Observer
DISC Type : ic

Business Resilience Lead at Zepto

Hobart, Tasmania, Australia

Overview

Ben Bianchi serves as the Business Resilience Lead at Zepto, with a strong background in payments, banking technology, and operations. His experience includes managing core banking, open banking, and digital platforms at MyState Bank. He holds a Bachelor of Information Systems and certifications in APIs and web services.

He recently announced his new role focusing on developing business continuity strategies and leading incident response protocols.

Personality Overview

Assertive

Curious

Value Driven

They are generally good communicators and can be hard to convince.  They are likely to ask many questions and look heavily for supporting information. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Business Resilience
In his current role at Zepto, he is focused on developing and implementing robust business continuity and incident management strategies.
Payments Technology
Has extensive experience across various payment systems, including NPP, PayTo, Direct Entry, and Open Banking from his time at MyState Bank.
API & Web Services
Holds certifications in APIs and Web Services, indicating a technical understanding of system integration and connectivity.

Media Appearances

Ben has no verified media appearances

Work History

6-2025
Business Resilience Lead at Zepto
5-2024 - 6-2025
Service Delivery Lead at Zepto
10-2023 - 5-2024
Banking and Payments Operations Lead at Zepto
3-2019 - 9-2023
Senior Manager Business Applications at MyState Bank
3-2016 - 3-2019
Manager Business Applications at MyState Bank

Education

2001 - 2004
Bachelor of Information Systems from University of Tasmania

More Information

Social Presence :

Prographics :

Exp : 22 Location : Hobart, Tasmania, Australia Job Level : Senior Designation : Business Resilience Lead at Zepto
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Insights For Selling To Ben

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Invite them for a social do but don’t rely solely on the relationship
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ben is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Ben

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Ben move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Ben take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Ben

Personality Compatibility


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