Ben Brooks

Enigma
DISC Type : DIC

Founder & CEO at PILOT Inc.

New York, New York, United States

Overview

Ben Brooks is the Founder and CEO of PILOT, a company focused on talent development, DEI, and retention. With a background as an SVP of HR and a BSBA from the University of Denver, he aims to solve common workplace challenges. Colleagues and clients describe him as curious, incisive, and highly empathetic.

Outside of his professional life, Ben is an avid traveler who is fascinated by different cultures and the history of how various jobs are performed around the world. He has recently shared insights from trips to Albania and other parts of Europe, exploring everything from local industries to historical agreements.

His first job out of college was at Lockheed Martin, working on a classified spy plane program for the Army and the Navy.

Personality Overview

Hard To Convince

Persuasive & Assertive

Fast Follower

They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are generally strong communicators and are not easy to convince. They are likely to ask many questions and look heavily for supporting proof as well as information.

Topics They Care About

Employee Development
He founded PILOT to address the engagement and development challenges he faced as an HR executive, aiming to make growth opportunities more accessible to all employees.
Talent Retention
A core focus of his work is solving high turnover rates through innovative programs that improve employee engagement, manager relationships, and cultural challenges in hybrid work.
Leadership Coaching
As a former business coach and current CEO, he has deep experience helping leaders and is recognized for his effective, empathetic, and challenging coaching style.

Media Appearances

Ben has no verified media appearances

Work History

1-2015
Founder & CEO at PILOT Inc.
Principal at B2 Professional Services Inc.
6-2024
Troop Member at TroopHR
6-2013 - 3-2019
Advisor at Bright Funds
5-2013
Board of Directors at Modern Military Association of America

Education

BSBA: from University of Denver - Daniels College of Business
BSBA from University of Denver

More Information

Social Presence :

Prographics :

Exp : 12 Location : New York, New York, United States Job Level : Leadership Designation : Founder & CEO at PILOT Inc.
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Insights For Selling To Ben

During A Call Or A Meeting

DO's

  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."
  • Let them lead the discussion, create opportunities for them to speak if they are not very forthcoming
  • Build rapport slwly without rushing, it will come handy to handle hard questions later

DONT's

  • Avoid long presentations and just 'high-level' value proposition, dive into the details
  • Don’t rely excessively on your relationship with them to win the deal even if you come to form one
  • Don’t brush off any concerns, take all questions seriously. They are easily deterred

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Ben is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Ben

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Ben move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Ben take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Ben

Personality Compatibility


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