Biju Raj Payoli Komath

Evaluator
DISC Type : DSC

Chief Operating Officer and Head of Strategy India at Broadridge India

Bengaluru, Karnataka, India

Overview

Biju is a global digital transformation leader with over 27 years of experience, currently serving as the COO and Head of Strategy for Broadridge India. An alumnus of IIM Bangalore, his expertise spans technology adoption and business transformation in the energy, retail, and automotive sectors. Colleagues describe him as a versatile and visionary leader with strong techno-commercial acumen.

He is deeply committed to addressing climate change, demonstrated by his role as Co-Founder of deCarbn AI, a climate tech startup. This passion for leveraging technology for sustainability drives his professional endeavors. His interest in visionary leadership is also shown through his appreciation for transformative national development projects.

Unique fact: He led Shells largest B2B digital transformation program, which won an International Customer Experience award in 2023.

Personality Overview

Quality Focused

Hard To Convince

Fast But Analytical

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They focus on the results, but can still be quite procedural and analytical about how to get there They are not very likely to become strong advocates of your product or service

Topics They Care About

Energy Transition
Co-founded deCarbn AI, a climate-tech startup, and previously aligned digital strategy with Shell's Net Zero 2050 goals.
Large-Scale Transformation
Has a track record of leading complex, enterprise-wide digital and IT transformation programs at companies like Shell and Al Futtaim.
Climate Tech
As Co-Founder and CEO of deCarbn AI, he is focused on using artificial intelligence to solve climate change challenges.

Media Appearances

Biju Raj Payoli Komath appointed as Chief Operating Officer and Head of Strategy at Broadridge India. Featured in HR Today

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Work History

7-2025
Chief Operating Officer and Head of Strategy India at Broadridge India
1-2024 - 7-2025
Co-Founder at deCarbn AI Pvt. Ltd.
5-2017 - 12-2023
Information and Digital Technology Manager – Customer Back Transformation & Customer Operations at Shell
3-2014 - 4-2017
Founder and Managing Director at Enterprise Solutions 360 DWC LLC
8-2012 - 2-2014
Chief Information Officer- Enterprise IT- Automotive at Al Futtaim

Education

2010 - 2010
EGMP from Indian Institute of Management Bangalore
1994 - 1998
Bachelor of Technology from Cochin University of Science and Technology

More Information

Social Presence :

Prographics :

Exp : 13 Location : Bengaluru, Karnataka, India Job Level : Leadership Designation : Chief Operating Officer and Head of Strategy India at Broadridge India
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Insights For Selling To Biju Raj

During A Call Or A Meeting

DO's

  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Showcase how you can impact results but also make sure that you share detailed information too
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples

DONT's

  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid inviting them for any social interactions until you have built some rapport with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Biju Raj is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Biju Raj

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Biju Raj move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Biju Raj take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Biju Raj

Personality Compatibility


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