Bill Charles

Evaluator
DISC Type : Dsc

Chief Information Officer at SmartStop Self Storage

Laguna Niguel, California, United States

Overview

Bill has no verified overview

Personality Overview

Thorough Evaluator

Hard To Convince

Quality Focused

They focus on the results, but can still be quite procedural and analytical about how to get there  They are not very likely to become strong advocates of your product or service They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

Bill has no verified topics they care about

Media Appearances

Bill has no verified media appearances

Work History

5-2024
Chief Information Officer at SmartStop Self Storage
8-2013 - 4-2024
Chief Information Officer | Chief Information Security Officer | Data Protection Officer at Emerald
5-2004 - 7-2013
Sr. Director, Information Technology, PMO | Director, I.T. – Store, Finance, & HR Applications at Pacific Sunwear
3-2003 - 3-2004
Manager, Merchandise Systems at Casual Male Retail Group
2000 - 2003
Manager, Client Solutions at Profitlogic

Education

2000 - 2003
MBA from Babson F.W. Olin Graduate School of Business
1988 - 1992
Bachelor's degree from University of Connecticut

More Information

Social Presence :

Prographics :

Exp : 27 Location : Laguna Niguel, California, United States Job Level : Leadership Designation : Chief Information Officer at SmartStop Self Storage
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Insights For Selling To Bill

During A Call Or A Meeting

DO's

  • Showcase your competitive superiority clearly when possible or address it at the minimum
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.

DONT's

  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid inviting them for any social interactions until you have built some rapport with them
  • Avoid too much small talk, just a few formal pleasantries should be fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Bill is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Bill

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Bill move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Bill take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Bill

Personality Compatibility


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