Bill Walton, MBA in

Bill Walton, MBA

Energizer · DISC type I
Director at Convergys Intelligent Contact
📍 Phoenix, Arizona, United States

Bill is an expert in financial call center operations and serves as the Director of Call Center Services at Citi. With an MBA from the University of Florida, he consults with large institutions on establishing sales and customer service centers, often seeking investment opportunities in call center technology.

He is an alumnus of both Arizona State University, where he completed his bachelors degree, and the University of Florida. His academic background in business and his professional focus on finance suggest a keen interest in market dynamics and leadership development.

He is actively looking to co-own large financial contact centers and offers significant sign-up bonuses and profit-sharing plans to attract top-tier sales talent.

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Experience
12 Years
Current Role
Director
Job Level
Mid-senior
Location
Phoenix, Arizona, United States
Personality Overview

How Bill shows up

Informal
Believer
Imaginative

They are people oriented, friendly and like creating new connections. Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Priorities

Topics Bill cares about

Financial Contact Centers
His career is focused on consulting, setting up, operating, and co-owning large-scale financial call centers for major national and international clients.
Call Center Technology
He has a stated interest in exploring and funding potential investment projects related to advancements and innovations in call center technology.
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Career

Work history

2008 - 2009
Director
Convergys Intelligent Contact
2006 - 2007
Senior Consultant
Affinion Group
2006 - 2006
Senior Consultant
Ria Financial
2002 - 2005
Associate Director
NextEra Energy, Inc.
2000 - 2002
Senior Vice President, Retail Bank Call Center Services
GE Capital
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Bachelor's Degree
Arizona State University
Master of Business Administration (M.B.A.)
University of Florida - Warrington College of Business
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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