Borhan is a customer service leader with over 15 years of experience at firms like Vodafone, Careem, and HSBC, where he currently serves as Vice President of Customer Service. He specializes in large-scale operations, process enhancement, and building high-performing teams. Borhan holds a degree from Ain Shams University and is a certified quality and team coach.
Outside of his direct professional responsibilities, Borhan has an interest in governance and leadership, having previously served as the Head of an academic committee for a model British House of Commons. His professional interests extend to major industrial and technology corporations.
He once led the academic committee for a model of the British House of Commons.
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