Brandon Osborn

Energizer
DISC Type : I

Director, CX Operations at Dialpad

Minneapolis, Minnesota, United States

Overview

Brandon has no verified overview

Personality Overview

Enthusiastic

Believer

Full Of Energy

They excel at seeing the bigger picture, and the long-term impact of their decisions.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are people oriented, friendly and like creating new connections.

Topics They Care About

Brandon has no verified topics they care about

Media Appearances

Brandon has no verified media appearances

Work History

8-2022
Director, CX Operations at Dialpad
4-2019 - 8-2022
Director, Product and Customer Success at MetaFarms, Inc.
1-2017 - 3-2018
Director, Global GTM Digital Strategy and Customer Success at SAP SuccessFactors
8-2014 - 12-2016
Manager, SMN Strategy and Operations at Concur
5-2011 - 7-2014
Senior Account Manager, Mid Market at Concur

Education

2002 - 2006
BA from Illinois Wesleyan University
2002 - 2006
Bachelor of Arts from Illinois Wesleyan University

More Information

Social Presence :

Prographics :

Exp : 20 Location : Minneapolis, Minnesota, United States Job Level : Mid-senior Designation : Director, CX Operations at Dialpad
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Insights For Selling To Brandon

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Avoid cutting into their flow
  • Don’t assume a yes just because they have not said no
  • Don’t be too formal, focus on building comfort and trust

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Brandon is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Brandon

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Brandon move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Brandon take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Brandon

Personality Compatibility


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