Brandy Venable in

Brandy Venable

Commander · DISC type D
Real Time Analyst WFM Occupancy Control at Radial Inc.
📍 Palm Bay, Florida, United States

Brandy is a Workforce Management Specialist with extensive experience at Radial Inc. , where she has held roles from Inbound Phone Consultant to Real Time Analyst. She excels in optimizing staffing, managing call queues, and using tools like PowerBI and Amazon Connect to maintain service levels and create efficiencies.

Brandys personal posts reveal her as a resilient individual and the youngest of six siblings. She often shares stories about overcoming significant personal and family hardships with optimism, including her husbands rare neurological disorder and her own past medical challenges.

Unique fact: Brandy once created PowerBI dashboards that eliminated over 10 hours of manual reporting each week.

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Experience
6 Years
Current Role
Real Time Analyst WFM Occupancy Control
Location
Palm Bay, Florida, United States
Personality Overview

How Brandy shows up

Strong-Willed
Risk-Taker
Impact-Driven

They like to be in a position where they can control the conversation and terms. They are very proud of what they do. More than the product, they care about the effectiveness of the product.

Priorities

Topics Brandy cares about

Workforce Management
Her entire career at Radial Inc. has focused on WFM, from real-time analysis and occupancy control to forecasting and schedule optimization to prevent SLA penalties.
Data-Driven Reporting
She highlights her ability to transform "data chaos into actionable insights" by building PowerBI dashboards that automated hours of manual reporting.
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Career

Work history

4-2022 - 7-2025
Real Time Analyst WFM Occupancy Control
Radial Inc.
10-2018 - 11-2022
Inbound Phone Consultant
Radial Inc.
4-2021 - 4-2022
Subject Matter Expert - Bizrates
Radial Inc.
11-2020 - 4-2022
Online Sales Supervisor - Escalations
Radial Inc.
In the press

Media appearances

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Education

Brandy has no verified education history

Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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