Brent Hagan

Initiator
DISC Type : Di

Chief Supply Chain Officer at Lob

Des Moines Metropolitan Area, United States

Overview

Brent Hagan is the Chief Supply Chain Officer at Lob, specializing in logistics innovation and scalable growth. A Purdue University alumnus with executive education from Wharton, his career includes leadership roles at Deliverr and Amazon, with a track record in M&A integration and enterprise-wide transformation.

Outside of work, Brent is a proponent of continuous improvement, believing in leaving every relationship "better than you found it. " He focuses on building businesses that not only perform efficiently but also contribute positively to their communities, an approach he has detailed in several podcast appearances.

He played a key operational role in Deliverrs $2. 2 billion acquisition by Shopify, leading the post-acquisition integration.

Personality Overview

Friendly Challenger

Impact-Oriented

Confident

They measure a product on its merit but can be influenced by strong testimonials.  They usually prefer to drive the conversation. They don’t mind taking a stand if they believe in something.

Topics They Care About

Leadership & Feedback
Discussed his philosophy of leading through feedback, focus, and follow-through on the "Second in Command" podcast, emphasizing the development of strong, autonomous teams.
Supply Chain Systems
Believes in building robust systems over relying on individual "heroics" to achieve scalable, Amazon-level speed and consistency in operations.
Community-Focused Business
Advocates for supply chain strategies that are not just operationally successful but also personal, aiming to leave communities better than he found them.

Media Appearances

Brent has no verified media appearances

Work History

1-2025
Chief Supply Chain Officer at Lob
5-2023 - 1-2025
Vice President, Operations at Lob
9-2021 - 2-2023
Vice President, Fulfillment Operations at Deliverr Inc.
6-2021 - 9-2021
Director Of Operations at Deliverr Inc.
5-2020 - 6-2021
General Manager at Amazon

Education

10-2024 - 12-2024
Driving Strategic Innovation from Wharton Executive Education
12-2023 - 12-2024
Global C Suite Program from Wharton Executive Education

More Information

Social Presence :

Prographics :

Exp : 9 Location : Des Moines Metropolitan Area, United States Job Level : Leadership Designation : Chief Supply Chain Officer at Lob
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Insights For Selling To Brent

During A Call Or A Meeting

DO's

  • Acknowledge their status and position during the conversation
  • Clearly address the competitive aspects
  • Refer to testimonials from well known people to highlight the value of your product

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Brent is

  • Confidence in the product’s value is critical, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Brent

  • They will not hesitate to say no if they do not develop conviction.

Insights For Deal Planning

    How fast (or slow) will Brent move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Brent take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Brent

Personality Compatibility


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