Brent Showerman, MSW, MPA

Observer
DISC Type : ci

Specialist SE at Salesforce

Grand Rapids, Michigan, United States

Overview

Brent Showerman is a Lead Specialist Solution Engineer at Salesforce, focusing on the Spiff commission automation platform. His career transitioned from customer success to a technical sales role, showcasing his dedication to helping clients achieve their goals. He holds two Masters degrees from Grand Valley State University and a coaching certification.

His unique educational background includes Masters degrees in both Social Work (MSW) and Public Administration (MPA), which is distinctive for the tech industry.

Personality Overview

Curious

Value Driven

Assertive

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are likely to ask many questions and look heavily for supporting information.

Topics They Care About

Commission Automation
His current role focuses on the Spiff platform, and he has promoted content on how commission automation helps companies hit revenue targets and save money.
Customer Success
His career history at Salesforce, Spiff, and 2U is rooted in customer and student success, indicating a strong focus on ensuring positive user outcomes.
Career Development
He has shared his excitement about his professional journey, embracing roles outside his comfort zone and continuously learning new skills in his transition to solution engineering.

Media Appearances

Brent has no verified media appearances

Work History

1-2025
Specialist SE at Salesforce
3-2024 - 1-2025
Principal Customer Success Manager at Salesforce
4-2022 - 3-2024
Customer Success Manager at Spiff Inc
5-2021 - 4-2022
Student Success Manager at 2U
10-2020 - 5-2021
Senior Student Success Advisor at 2U

Education

2015 - 2016
Master’s Degree from Grand Valley State University
2013 - 2015
Master’s Degree from Grand Valley State University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Grand Rapids, Michigan, United States Job Level : Junior Designation : Specialist SE at Salesforce
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Insights For Selling To Brent

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Persuade objectively how your product will help them achieve their goals
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Brent is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Brent

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Brent move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Brent take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Brent

Personality Compatibility


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