Brett Springall

Captain
DISC Type : SD

Chief Information Officer - virtual (vCIO) at Complete

Hickory, North Carolina, United States

Overview

Brett is a pragmatic Virtual CIO who specializes in transforming IT environments from liabilities into competitive assets. He holds a Bachelor of Engineering with Honors and is described by colleagues as professional, knowledgeable, and a results-oriented leader. His expertise lies in aligning IT strategy with business growth, profitability, and risk reduction.

Beyond his technical focus, Brett shows a keen interest in community resilience and support. He has publicly highlighted the importance of volunteer-led disaster recovery operations, expressing admiration for those assisting communities affected by natural disasters like hurricanes. He is interested in Microsoft and Hewlett Packard Enterprise technologies.

Unique fact: Brett was named one of Security Systems News "20 Under 40" professionals for his early contributions to the industry.

Personality Overview

Planner & Achiever

Consummate Professional

Decisive But Calm

They exhibit a rare combination of being result-oriented but patient at the same time.  Reading between the lines and seeing beyond your words comes naturally to them. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

IT Transformation
His professional focus is on converting underperforming IT departments into strategic assets that actively enable business growth and operational excellence.
Cybersecurity & Risk
He actively promotes awareness around ransomware response and emphasizes strengthening cybersecurity as a core part of his IT strategy.
Disaster Recovery
Strongly advocates for maintaining and regularly testing data backups to ensure business continuity in the face of data loss or system failure.

Media Appearances

Brett has no verified media appearances

Work History

Chief Information Officer - virtual (vCIO) at Complete
Director of IT at ATCOM Business Technology Solutions
Director of IT Infrastructure at MANN+HUMMEL Group
VP Information Technology at Security Central of NC

Education

BEng(w/Honors) from University of Hertfordshire

More Information

Social Presence :

Prographics :

Exp : N/A Location : Hickory, North Carolina, United States Job Level : Leadership Designation : Chief Information Officer - virtual (vCIO) at Complete
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Insights For Selling To Brett

During A Call Or A Meeting

DO's

  • Suggest clear next steps with confidence, don't be vague or hesitant
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • Focus on the results that your product produces, expect some strategic questions in return

DONT's

  • Don't go over them unless you are left with no other option
  • Don't take their patience for granted, avoid long-winding sermons
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Brett is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Brett

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Brett move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Brett take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Brett

Personality Compatibility


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