Brian Koepsell in

Brian Koepsell

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Senior Vice President of Customer Management and Renewals at OpenText
📍 Gaithersburg, Maryland, United States

Brian Koepsell is a seasoned executive with over 28 years of experience, currently serving as the Senior Vice President of Customer Management and Renewals at OpenText. He leads a global team of over 100 members managing 70, 000+ accounts. He holds a BA in Marketing from Michigan State University.

He has shown great appreciation for his long career journey, marking his 25th anniversary by thanking his father for leading him to the opportunity. This suggests he values loyalty and recognizes the people who have contributed to his success. Colleagues describe him as proactive, strategic, and a passionate leader.

Brian was one of only two OpenText employees to receive the CEO Achievement Award for top performance in FY2020.

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Experience
18 Years
Current Role
Senior Vice President of Customer Management and Renewals
Job Level
Leadership
Location
Gaithersburg, Maryland, United States
Personality Overview

How Brian shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Brian cares about

Customer Management
His entire career has focused on customer management, renewals, and satisfaction, leading global teams responsible for tens of thousands of accounts.
Sales Leadership
He has a long history of sales leadership, consistently growing and managing large teams that have doubled their performance in consecutive years.
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Career

Work history

7-2022
Senior Vice President of Customer Management and Renewals
OpenText
7-2017 - 7-2022
Global Vice President of Customer Management
OpenText
2-2015 - 6-2017
Vice President of Customer Management, Mid-Market and LATAM
OpenText
1-2013 - 2-2015
Senior Director of Customer Management
GXS
10-2009 - 12-2012
Director of North American Customer Management
GXS
In the press

Media appearances

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Education
1996 - 1999
BA
Michigan State University
1997 - 1998
Marketing
Michigan State University - Eli Broad College of Business
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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