Jack Miller in

Jack Miller

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SVP Global Professional Services at OpenText
📍 Denver Metropolitan Area, United States

Jack is a senior executive with extensive experience leading global technology practices, notably managing an $11k-person, $700M SAP practice at Cognizant. He is an alumnus of Indiana University Bloomington. Colleagues describe him as an outstanding people-manager with strategic clarity and a laser focus on client success.

He served as the first-ever Chief Customer Officer for SAP Hana, creating the global customer success model that is still in use today.

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Experience
1 Years
Current Role
SVP Global Professional Services
Job Level
Leadership
Location
Denver Metropolitan Area, United States
Personality Overview

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Communication Style
Decision Approach
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Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Jack cares about

Customer Experience
As the first Chief Customer Officer for SAP Hana, he has a foundational belief in engineering a human-centric customer journey, from consumer-grade app experiences to enterprise interactions.
SAP Transformation
Has deep expertise in the SAP ecosystem, having led Cognizant's Global SAP Practice and driven S/4HANA conversions and digital transformation for major clients.
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Career

Work history

9-2025
SVP Global Professional Services
OpenText
6-2023
Global SAP Practice Head
Cognizant
Practice Head: SAP Americas
Cognizant
Vice President, Enterprise Applications Consulting Head
Cognizant
Chief Customer Officer for SAP Hana
SAP
In the press

Media appearances

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Education
Bachelor of Arts - BA
Indiana University Bloomington
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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