Joe Federline
Energizer · DISC type IAs SVP of Customer Success Services at OpenText, Joe Federline leads customer journey management with over 20 years of experience in enterprise content management and cloud services. A Providence College graduate, he is described by colleagues as brilliant, creative, and communicative, focusing on making digital transformation accessible for clients.
Outside of his executive role, Joe is an active hockey player. He has a keen interest in sports medicine and the process of recovery from complex athletic injuries, having personally returned to the ice after significant knee surgery.
Unique fact: Joe is a passionate advocate for the L. O. V. E. ™ by OpenText program, a framework designed to enhance customer success planning and value realization.
Read the full overview →How Joe shows up
They are really good at seeing what the long-term impacts of their decisions could be. They are not always early adopters but can be pursuaded by leveraging strong relationships. They are friendly, approachable and love to make new connections.
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Influence (I)
Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.
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