Brittany Gerths (Perez) in

Brittany Gerths (Perez)

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Vice President, Customer Experience at Sift
📍 San Francisco Bay Area, United States

Brittany is the Vice President of Customer Experience at Sift, specializing in building scalable customer success systems that drive retention and growth. Her career includes leadership roles at Nokia and Intuit. Colleagues describe her as knowledgeable, honest, and quick-witted, with an incredible ability to manage a high volume of quality work.

Outside of her primary role, Brittany is passionate about helping new companies succeed, actively advising startups on their customer success and account management strategies. She also shows strong support for the ventures of her friends and colleagues, promoting their entrepreneurial efforts like the Dissertation Collective.

She was the #1 producer for new revenue at Intuit in 2014, achieving an impressive 157% of her quota.

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Current Role
Vice President, Customer Experience
Location
San Francisco Bay Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Brittany cares about

Customer Experience
As VP of Customer Experience, she specializes in building scalable CS operating systems from the ground up to drive retention, expansion, and long-term customer value.
Digital Trust
She joined Sift because she believes deeply in the company's mission of creating digital trust and sees a significant opportunity in the space.
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Career

Work history

2-2026
Vice President, Customer Experience
Sift
11-2024 - 2-2026
Head of Customer Success
Nokia
5-2024 - 1-2025
Senior Director, Enterprise Customer Success & Public Hub
Rapid
1-2023 - 9-2024
Senior Director, Enterprise Customer Success
Rapid
2023
Advisor
Various Startups
In the press

Media appearances

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Education
2006 - 2011
Bachelor of Arts
University of California, Davis
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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