Brittany Liggins

Questioner
DISC Type : c

Client Success Manager at AgencyBloc

Charleston, South Carolina Metropolitan Area, United States

Overview

Brittany is a Client Success Manager at AgencyBloc, focused on helping life and health insurance agencies improve efficiency and revenue. With a background in commissions management and a degree in Business Administration, she excels at driving business value for clients, earning her the President Club Award in 2023.

Her studies in Elementary Education suggest a passion for teaching and development, which she applies by training clients and fostering collaborative partnerships. She stays current on business trends through publications like Harvard Business Review and values building strong professional relationships.

Interesting fact: She won the 2023 President Club Award by achieving an incredible 395% of her goal.

Personality Overview

Not Easily Convinced

Cautious & Analytical

Value Seeker

It is quite likely of them to ask for pricing or other concessions.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Insurance Agency Growth
Her role is dedicated to helping life, health, and Medicare agencies use technology to increase their overall efficiency and revenue.
Client Onboarding
She has significant experience leading customer training sessions and is focused on driving business value from the beginning of the client relationship.
Strategic Partnerships
Her professional posts frequently highlight the importance of true partnership and collaboration with both clients and colleagues to achieve success.

Media Appearances

Brittany has no verified media appearances

Work History

9-2021
Client Success Manager at AgencyBloc
5-2018 - 8-2021
Client Success Specialist at AgencyBloc
10-2006
Business Development at LTD
4-2018
Commissions Manager at American Benefit Services, Inc.
3-2014 - 4-2016
Commissions Analyst at American Benefit Services, Inc.

Education

2003 - 2004
Business Administration from Charleston Southern University
2001 - 2003
Elementary Education and Teaching from Charleston Southern University

More Information

Social Presence :

Prographics :

Exp : 16 Location : Charleston, South Carolina Metropolitan Area, United States Job Level : Middle Designation : Client Success Manager at AgencyBloc
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Insights For Selling To Brittany

During A Call Or A Meeting

DO's

  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Tell them that you will come back if you don’t have a good answer for a question
  • Back up any claims with data and numbers

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t overhype the product/pitch, keep it measured
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Brittany is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Brittany

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Brittany move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Brittany take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Brittany

Personality Compatibility


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