Brittney Noboa

Observer
DISC Type : ic

Director of Call Center Operations - Tech Support & Service at AT&T

Dallas-Fort Worth Metroplex, United States

Overview

Brittney Noboa is the Director of Call Center Operations for Tech Support & Service at AT&T. She drives operational strategy and execution, drawing from her past roles as National Operations Director for Connected Communities and General Manager for Subscriber Acquisition. She attended California State University, Monterey Bay.

Brittney shows immense enthusiasm for her teams mission and fosters a collaborative environment. In the past, she has represented her company in community-facing events, such as throwing out the first pitch at a professional baseball game on behalf of AT&T.

Unique fact: She is passionate about closing the digital divide in America through fiber connectivity.

Personality Overview

Assertive

Value Driven

Example Seeker

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally good communicators and can be hard to convince. They ask a lot of questions and rely heavily on information and collaterals.

Topics They Care About

Fiber Expansion
Her recent posts are focused on AT&T Fiber, with a stated mission to get fiber into every customer's hands and connect every American.
Operational Strategy
Her current and past director roles at AT&T have focused on driving operational strategy, execution, and continuous improvement across different departments.
Closing Digital Divide
She consistently highlights her team's mission to close the digital divide as a key driver and passion behind their work with fiber connectivity.

Media Appearances

Brittney has no verified media appearances

Work History

12-2025
Director of Call Center Operations - Tech Support & Service at AT&T
6-2024 - 12-2025
National Director of Operations, Connected Communities at AT&T
10-2021 - 5-2024
General Manager, Subscriber Aquisition - West Region at AT&T
10-2019 - 10-2021
Associate Director, Workforce Transformation at AT&T
2-2019 - 10-2019
Senior Business Manager at AT&T

Education

Education details unavailable from California State University, Monterey Bay

More Information

Social Presence :

Prographics :

Exp : 19 Location : Dallas-Fort Worth Metroplex, United States Job Level : Mid-senior Designation : Director of Call Center Operations - Tech Support & Service at AT&T
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Insights For Selling To Brittney

During A Call Or A Meeting

DO's

  • Focus on immediate action-items rather than the larger goals
  • Share testimonials from known people and give multiple examples of product value
  • Help them understand the risk aspect fully while inspiring confidence

DONT's

  • Avoid making offhand commitments
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Brittney is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Brittney

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Brittney move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Brittney take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Brittney

Personality Compatibility


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