Brooke Wade

Trailblazer
DISC Type : DI

Manager, Customer Success at Vidyard

Sacramento, California, United States

Overview

Brooke has no verified overview

Personality Overview

Assertive

Charismatic

Achievement-Oriented

They do not mind taking risks and can make hard decisions, if necessary.  They are charming and have the ability to align others behind their decisions. They will bat for you if they come to believe in you.

Topics They Care About

Brooke has no verified topics they care about

Media Appearances

Brooke has no verified media appearances

Work History

12-2025
Manager, Customer Success at Vidyard
9-2024 - 9-2025
Manager, Enterprise & Mid-Market Customer Experience at Goldcast
6-2024 - 9-2024
Team Lead, Enterprise and Mid-Market Customer Experience at Goldcast
1-2023 - 6-2024
Enterprise Customer Success Manager at Goldcast
9-2021 - 11-2022
Customer Success Manager at Hopin

Education

Bachelor of Science (B.S.) from San Diego State University

More Information

Social Presence :

Prographics :

Exp : 20 Location : Sacramento, California, United States Job Level : Middle Designation : Manager, Customer Success at Vidyard
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Insights For Selling To Brooke

During A Call Or A Meeting

DO's

  • Talk about yourself and some of your achievements at the start of the conversation
  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Keep your pitch focused on the impact but nurture the relationship too

DONT's

  • Don’t hesitate from asking them how they truly feel about your product
  • Avoid unnecessary negativity or slowness
  • Don’t force involvement of other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Brooke is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Brooke

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Brooke move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Brooke take some risk or not?

  • They can take risks if necessary.

You And Brooke

Personality Compatibility


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