Bruno Costa is a customer experience coordinator with 15 years in the field, including 11 in leadership roles at both startups and large corporations like Bradesco. He specializes in managing multi-channel customer service operations, with a background in Accounting from Faculdade Flamingo. Colleagues describe him as proactive, dedicated, and results-focused.
His professional life is deeply connected to a passion for football, currently leading the student experience for Futebol Interativo, an ed-tech startup that trains professionals for the football industry. He actively engages with sports-related content, aligning his career with his personal interests.
He has applied his extensive customer experience skills from the digital banking sector to the niche world of sports education.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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