Bruno Santos

Observer
DISC Type : ic

Refinery Operations Director at Galp

Portugal

Overview

Bruno Santos is the Refinery Operations Director at Galp, leveraging a PhD in refining and deep expertise in operational excellence and chemical engineering. His career includes strategic consulting for major oil companies at Boston Consulting Group (BCG) and progressing through multiple leadership roles within Galp, focusing on performance improvement, safety, and business transformation.

His academic work includes publications on minimizing hazardous effluents and treating refinery wastewater, showcasing a long-standing focus on environmental sustainability in the energy sector. He also holds a certification in Lean Methodologies.

Personality Overview

Assertive

Example Seeker

Value Driven

They are generally strong communicators and are not easy to convince.  They ask a lot of questions and rely heavily on information and collaterals. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

Operational Excellence
His entire career at Galp focuses on operational efficiency, continuous improvement, and performance, reinforced by certifications in Lean methodologies.
Environmental Sustainability
Authored multiple academic papers on minimizing hazardous refinery effluents and treating wastewater, demonstrating a core focus on environmental impact.
Energy Sector Strategy
As a former BCG consultant, he advised oil companies on long-term strategy. His current director role involves strategic leadership and business transformation.

Media Appearances

Bruno has no verified media appearances

Work History

8-2024
Refinery Operations Director at Galp
2-2022 - 8-2024
Refinery HSEQ Director at Galp
9-2019 - 2-2022
Expert Consultant – Energy at Boston Consulting Group (BCG)
11-2015 - 9-2019
Deputy plant manager - FCC cracking complex at Galp
3-2014 - 11-2015
Process Engineer at Galp

Education

2010 - 2015
PhD in refining from Universidade Nova de Lisboa
2005 - 2010
Master from Instituto Superior Técnico

More Information

Social Presence :

Prographics :

Exp : 14 Location : Portugal Job Level : Mid-senior Designation : Refinery Operations Director at Galp
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Insights For Selling To Bruno

During A Call Or A Meeting

DO's

  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Build rapport, it will come handy to handle hard questions later
  • Be prepared for a lot of questions, answer them objectively

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Bruno is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Bruno

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Bruno move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Bruno take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Bruno

Personality Compatibility


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