Ganesh Jayaraman in

Ganesh Jayaraman

Critic · DISC type C
Senior Program Manager at Hexaware Technologies
📍 Chennai, Tamil Nadu, India

Ganesh Jayaraman is a Senior Program Manager at Hexaware with over 14 years of experience in IT service delivery and transition management. Holding PRINCE2 and ITIL V3 certifications, he specializes in managing application and infrastructure operations, leveraging his Masters degree from the University of Madras to drive strategic planning.

He has a keen interest in emerging technologies, evidenced by his recent thoughts on Generative AIs role in service desks. Ganesh is focused on professional growth, frequently sharing updates about his career journey and embracing new challenges as he progresses in his field.

Unique fact: Early in his career, Ganesh presented a paper on GRID COMPUTING at a national-level conference.

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Experience
13 Years
Current Role
Senior Program Manager
Job Level
Middle
Location
Chennai, Tamil Nadu, India
Personality Overview

How Ganesh shows up

Information Seeker
Objective Thinker
ROI Driven

They don’t appreciate bells and whistles unless backed by data. They enjoy working alone and do not rely on others very often. They prefer to do logical analysis and value evidence over emotions.

Priorities

Topics Ganesh cares about

IT Service Delivery
A core focus throughout his career at TCS, Wipro, and Hexaware, where he manages SLAs, client relations, and IT infrastructure operations to ensure service quality.
Transition Management
Specializes in managing the transition of IT application and infrastructure managed services, a key skill highlighted in his current and past roles.
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Career

Work history

11-2025
Senior Program Manager
Hexaware Technologies
7-2021 - 11-2025
Service Delivery Manager
Tata Consultancy Services
10-2020 - 6-2021
Transition Project Manager
Wipro Limited
9-2019 - 10-2020
Delivery Assurance Manager
Wipro Limited
1-2018 - 3-2019
Delivery Lead
Wipro Limited
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
6-2008 - 4-2011
Master's degree
University of Madras
2008 - 2011
Master of Computer Applications (M.C.A.)
University of Madras
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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