Bryan Graven

Energizer
DISC Type : I

Executive Director ITS at Waterbury Hospital

Southington, Connecticut, United States

Overview

Bryan Graven is a driven and knowledgeable Healthcare Technology Executive at Waterbury Hospital, focused on transforming care through innovation. With a Masters from Villanova University, he leads ITS with an emphasis on creating efficient, team-oriented environments and leveraging technology to improve both financial outcomes and patient support.

[No public information available about personal life]

He spearheaded the implementation of a real-time, text-based patient feedback system to proactively address and resolve patient concerns before discharge.

Personality Overview

Imaginative

Believer

Enthusiastic

They are not always early adopters but can be pursuaded by leveraging strong relationships.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are people oriented, friendly and like creating new connections.

Topics They Care About

AI in Healthcare
Believes AI will be revolutionary, focusing on its use for automation, data science, and AI-driven workflow optimization to create smarter, scalable solutions for care and efficiency.
Patient Experience Tech
Implemented an innovative text-based feedback system to capture patient concerns in real-time, enabling immediate service recovery and improving satisfaction scores.
Future of IT Teams
Advocates for shifting IT's focus from traditional system maintenance to engineering forward-looking solutions that enhance care delivery and operational effectiveness.

Media Appearances

Speaker Details: Becker's 9th Annual Health IT + Digital Health + RCM Meeting – Bryan Graven, Executive Director ITS, Waterbury Hospital. Featured in Becker's Hospital Review

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Relationships, Selling, and Adapting w/ Bryan Graven (Executive Director ITS, Waterbury Hospital). Featured in YouTube

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Work History

3-2026
Executive Director ITS at Waterbury Hospital
1-2024 - 2026
Principal, Investor, CTO Advisor at Recovery Pay
11-2021 - 3-2026
CIO & Executive Director ITS at Waterbury Health & Eastern Connecticut Health Network
5-2019
Principal, Investor at HiLite Health
8-2011 - 5-2019
Chief Executive Officer - CIO at National Physician Services

Education

2005 - 2006
Masters from Villanova University
1996 - 2001
Bachelors from Southern Connecticut State University

More Information

Social Presence :

Prographics :

Exp : 22 Location : Southington, Connecticut, United States Job Level : Senior Designation : Executive Director ITS at Waterbury Hospital
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Insights For Selling To Bryan

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Share some stories about how you you have helped people in similar positions succeed
  • Do some small talk, ask them how things are going on their side

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t assume a yes just because they have not said no
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Bryan is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Bryan

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Bryan move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Bryan take some risk or not?

  • They may take certain risks that they deem unlikely of personal repercussions.

You And Bryan

Personality Compatibility


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