Bryan Southard, ITIL

Questioner
DISC Type : c

Methodology and IT Service Management Director at UMass Memorial Health

Charlton, Massachusetts, United States

Overview

Bryan has no verified overview

Personality Overview

Not Easily Convinced

Systematic

Price-Sensitive

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They prefer to do thorough analysis of any situation. It is quite likely of them to ask for pricing or other concessions.

Topics They Care About

Bryan has no verified topics they care about

Media Appearances

Bryan has no verified media appearances

Work History

6-2022
Methodology and IT Service Management Director at UMass Memorial Health
9-2020 - 6-2022
ITSM Service Enterprise Architect at AdventHealth
12-2018 - 9-2020
ITSM Incident and Request Management Lead and IT Service Management Trainer at AdventHealth
12-2016
Executive Director at Holiday Matsuri
1-2016 - 12-2018
ITSM Change Team Lead and IT Service Management Trainer at AdventHealth

Education

1-2020 - 12-2021
Master of Business Administration - MBA from Stetson University
1-2020 - 12-2021
Master's degree from AdventHealth University

More Information

Social Presence :

Prographics :

Exp : 20 Location : Charlton, Massachusetts, United States Job Level : Mid-senior Designation : Methodology and IT Service Management Director at UMass Memorial Health
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Insights For Selling To Bryan

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasise more on facts and measurable benefits
  • Share as much information as possible regarding your product

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Avoid rushing them, be polite and patient
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Bryan is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Bryan

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Bryan move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Bryan take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Bryan

Personality Compatibility


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