Kyle Ackerman

Critic
DISC Type : C

Director, Enterprise Engineering at Thrive

Reading, Pennsylvania, United States

Overview

With over 20 years of experience, Kyle is an IT leader focused on operational excellence and innovation in IT infrastructure. As Director of Enterprise Engineering at Thrive, he specializes in developing IT roadmaps and implementing scalable solutions, leveraging deep skills in project management and security.

Driven by a passion for technology, Kyle values teamwork, collaboration, and continuous learning. His professional interests include advancements from companies like VMware and he maintains a connection with Penn State University.

Unique Fact: He holds dual certifications as an Autotask PSA Practitioner and an Autotask PSA Deployment Specialist.

Personality Overview

Critic

Negotiator

Objective Thinker

They are quite likely to negotiate on pricing or other key terms.  They prefer to do logical analysis and value evidence over emotions. They enjoy working alone and do not rely on others very often.

Topics They Care About

IT Operational Excellence
A core theme in his professional headline, indicating a focus on optimizing IT functions and driving efficiency.
Strategic IT Roadmaps
His profile highlights his ability to assess business needs and develop long-term IT strategies to meet strategic goals.
Cybersecurity & Cloud
His current role at Thrive, a global provider of cybersecurity and Cloud services, places him at the center of these technologies.

Media Appearances

Kyle has no verified media appearances

Work History

4-2025
Director, Enterprise Engineering at Thrive
8-2023 - 4-2025
Director of Professional Services at LISS Technologies
1-2017 - 7-2023
Director of IT Operations at Stratix Systems
1-2010 - 1-2017
Service Manager at LYNX COMPUTER TECHNOLOGIES, INC.
3-2003 - 1-2010
System Engineer at LYNX COMPUTER TECHNOLOGIES, INC.

Education

Education details unavailable from Penn State University

More Information

Social Presence :

Prographics :

Exp : 22 Location : Reading, Pennsylvania, United States Job Level : Mid-senior Designation : Director, Enterprise Engineering at Thrive
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Insights For Selling To Kyle

During A Call Or A Meeting

DO's

  • Use phrases like ‘expect X% improvement’, ‘data clearly shows’ etc.
  • Don’t forget to mention how you compare to competition on both features and pricing
  • Leverage facts and figures wherever possible; use percentages, numbers etc.

DONT's

  • Avoid phrases like ‘trust me’, ‘others just love’ etc.
  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don't give superficial answers, they are easily rattled by them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kyle is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Kyle

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Kyle move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Kyle take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Kyle

Personality Compatibility


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