Calicia Johnson, M.S.⭐

Captain
DISC Type : DS

Sr. Product Manager - User Experience at Microsoft

Houston, Texas, United States

Overview

Calicia is a Senior Product Manager at Microsoft, leading large-scale user experience initiatives for platforms like Xbox. She transitioned to tech after a decade at Chevron in engineering and strategy roles. Educated at Florida A&M University and LSU, she excels at turning complex problems into structured, data-driven plans for millions of users.

Outside of work, Calicia is the founder of Student Career Studio, a non-profit that helps minority students access scholarships and career opportunities. Described by others as generous, passionate, and an expert mentor, she frequently leads workshops on personal branding and professional development, demonstrating a deep commitment to uplifting emerging professionals.

Unique fact: She founded the non-profit Student Career Studio to bridge the opportunity gap for students from under-represented backgrounds.

Personality Overview

Consummate Professional

Decisive But Calm

Output-Driven

They exhibit a rare combination of being result-oriented but patient at the same time.  Reading between the lines and seeing beyond your words comes naturally to them. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Mentoring Students
Founded the non-profit Student Career Studio, which provides minority college students with access to scholarships, internships, and leadership opportunities.
Diversity in Tech
Serves as co-lead for Black at Xbox and was named a DEI Champion, actively speaking on panels about creating a more inclusive gaming industry.
Gaming User Experience
Leads cross-functional delivery of core Xbox platform experiences, owning prioritization and quality for foundational user journeys like Profile, Settings, and Feedback.

Media Appearances

CUSTEM JOURNEYS Episode 27 - Calicia Johnson, Microsoft. Featured in CUSTEM JOURNEYS Podcast

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Work History

9-2023
Sr. Product Manager - User Experience at Microsoft
5-2023 - 9-2023
Sr. Product Manager - PC Game Pass at Microsoft
8-2022 - 5-2023
Sr. Product Manager - Gaming Advertising at Microsoft
11-2020 - 3-2021
Strategy & Development Manager - Production Facilities at Chevron
1-2020 - 11-2020
Water Strategy and Planning Manager at Chevron

Education

Bachelor of Science (B.S.) from Florida Agricultural and Mechanical University
Master of Science (M.S.) from Louisiana State University

More Information

Social Presence :

Prographics :

Exp : 9 Location : Houston, Texas, United States Job Level : Middle Designation : Sr. Product Manager - User Experience at Microsoft
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Insights For Selling To Calicia

During A Call Or A Meeting

DO's

  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Stick to your standard pitch and qualifying script, don't try to wing it
  • Come across as a trustworthy professional and be respectful, they usually know their game

DONT's

  • Don't take their patience for granted, avoid long-winding sermons
  • Don't focus too much on mutual contacts or bother about other stakeholders, focus on them
  • Don't shy away from asking hard questions, but be extra polite

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Calicia is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Calicia

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Calicia move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Calicia take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Calicia

Personality Compatibility


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