Camillo Rinaldi in

Camillo Rinaldi

Critic · DISC type C
Diretor de operações at Sympla
📍 Belo Horizonte, Minas Gerais, Brazil

Camillo is the Director of Operations and Customer Experience at Sympla, with 14 years of experience in strategic management and operations intelligence. He is recognized for identifying problems, structuring solutions, and building entire areas from scratch, such as Customer Experience. People often describe him as competent, strategic, and intelligent, with a rare ability to execute.

He has a strong interest in global technology and innovation, demonstrated by a recent trip to China where he studied the business models of tech giants like Alibaba and Tencent. He is fascinated by different business cultures, particularly the collective-focused management style he observed in Chinese companies.

Unique fact: After visiting Alibabas headquarters, he felt Brazil is still approaching Artificial Intelligence in a "small way" compared to its potential.

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Experience
16 Years
Current Role
Diretor de operações
Location
Belo Horizonte, Minas Gerais, Brazil
Personality Overview

How Camillo shows up

Objective Thinker
Information Seeker
Precise

Unless the value is proven by data, they are unlikely to value fancy features. They prefer to analyze logically and value objective facts over emotions. They like to take decisions independently and do not seek others' support often.

Priorities

Topics Camillo cares about

Efficient Operations
He believes efficient operations are the heart of any business and has built his career optimizing processes, from anti-fraud to logistics and project management.
Customer Experience (CX)
He is a strong advocate for a customer-centric culture, having idealized and created the entire Customer Experience (CX) area at Sympla.
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Career

Work history

1-2022
Diretor de operações
Sympla
8-2021 - 1-2022
Líder de operações
Sympla
3-2020 - 7-2021
Gerente de Inteligência Operacional
Sympla
1-2017 - 2-2020
Supervisor de operações
Sympla
10-2015 - 12-2016
Analista de operações
Sympla
In the press

Media appearances

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Education
2008 - 2012
Bachelor of Business Administration (B.B.A.)
Universidade Federal de Minas Gerais
2011 - 2011
Bachelor of Business Administration (BBA)
University of Liège
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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