Carl C.
Head of Back Office at Castle Water
📍 Perth, Scotland, United Kingdom
Carl C. is the Head of Back Office for Customer Service at Castle Water, where he has risen through the ranks from a Complaints Handler. He holds an MBA Essentials certificate from The London School of Economics and a degree in Secure and Forensic Computing from The University of Huddersfield.
His educational background in Secure and Forensic Computing provides him with a unique and technical foundation for his customer service leadership role.
Read the full overview →Current Role
Head of Back Office
Job Level
Mid-senior
Location
Perth, Scotland, United Kingdom
Personality Overview
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Priorities
Topics Carl cares about
Back Office Operations
As the Head of Back Office, he is directly responsible for the efficiency and management of the company's customer service support functions.
Customer Advocacy
His career progression from a Complaints Handler to a leadership position highlights a deep focus on resolving customer issues and improving service.
Career
Work history
Head of Back Office
Castle Water
Team Lead
Castle Water
Complaints Handler
Castle Water
Customer Service Manager
Tesco
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Education
MBA Essentials
The London School of Economics and Political Science (LSE)
Secure and Forensic Computing
The University of Huddersfield
Social presence
Other Castle Water Employees
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