Carl Taylor

Questioner
DISC Type : c

Business Director- Venues at OCS

Greater Northampton Area, United Kingdom

Overview

Carl Taylor is a seasoned events industry executive with over two decades of experience managing large-scale operations for venues and stadiums. As Business Director at OCS, he leads a team of 3, 000 professionals, overseeing major contracts like the NEC Group, focusing on service delivery, security, and traffic management.

His passion for the events world is deeply personal, having started his career at age 16 working at music festivals. This early start fueled a lifelong dedication, where he learned every aspect of the business from the ground up, shaping his hands-on leadership style and appreciation for teamwork.

He began his career at 16 at the NEC, the same venue where he now oversees a major service delivery contract.

Personality Overview

Systematic

Not Easily Convinced

Cautious & Analytical

They prefer to fully evaluate every situation.  They generally do not appreciate an overfriendly approach and prefer to stay to-the-point. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Large-Scale Event Operations
Manages comprehensive services for major UK venues, including security, crowd control, and logistics for a team of 3, 000 event professionals.
Data-Driven Management
His professional summary explicitly states he is "Big on Data, " indicating a focus on leveraging analytics to enhance event engagement and service delivery.
Team Welfare & Culture
Emphasizes the importance of "Engagement & Welfare" and "Values & Culture, " and frequently recognizes his team's efforts in public posts.

Media Appearances

Stadium welcomes new managing director. Featured in Insider Media

See Now

Work History

7-2025
Business Director- Venues at OCS
12-2024 - 7-2025
Portfolio Director- Venues at OCS
4-2022 - 12-2024
Managing Director at Stadium
11-2018 - 12-2020
Head Of Operations- Security & Events South at Carlisle Support Services
8-2017 - 11-2018
Sector Director- Events at Carlisle Support Services

Education

2004 - 2006
Education details unavailable from Northampton College
2001 - 2004
Education details unavailable from Weston Favel Upper School

More Information

Social Presence :

Prographics :

Exp : 18 Location : Greater Northampton Area, United Kingdom Job Level : Mid-senior Designation : Business Director- Venues at OCS
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Insights For Selling To Carl

During A Call Or A Meeting

DO's

  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Emphasise more on facts and measurable benefits
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Avoid rushing them, be polite and patient
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Carl is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Carl

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Carl move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Carl take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Carl

Personality Compatibility


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