Carla Aló

Critic
DISC Type : C

Services Operations Manager, Billings Lead at DocuSign

São Paulo, São Paulo, Brazil

Overview

Carla has no verified overview

Personality Overview

Objective Thinker

Negotiator

ROI Driven

They don’t appreciate bells and whistles unless backed by data.  They choose to analyze logically and value facts to emotions. They like to do things independently and don’t look for support from others.

Topics They Care About

Carla has no verified topics they care about

Media Appearances

Carla has no verified media appearances

Work History

3-2023
Services Operations Manager, Billings Lead at DocuSign
11-2021 - 12-2022
Senior Collections Specialist LatAm at Zendesk
5-2021 - 11-2021
Billing and Collection Senior Lead at WeWork
7-2019 - 5-2021
Billing and Collection Team Lead at WeWork
5-2018 - 7-2019
Billing Senior Associate at WeWork

Education

2-2023 - 12-2025
Bachelor's degree from FACULDADE FIPECAFI - Fundação Instituto de Pesquisas Contábeis, Atuariais e Financeiras
2015 - 2017
Master of Business Administration (M.B.A.) from Universidade Presbiteriana Mackenzie

More Information

Social Presence :

Prographics :

Exp : 11 Location : São Paulo, São Paulo, Brazil Job Level : Mid-senior Designation : Services Operations Manager, Billings Lead at DocuSign
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Insights For Selling To Carla

During A Call Or A Meeting

DO's

  • Tell them what ROI they can expect
  • Don’t forget to mention how you compare to competition on both features and pricing
  • Be formal and objective, they will appreciate it more

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Do not use very emotional or colorful language
  • Don’t try to give too many examples of other users, they like to make their own decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Carla is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Carla

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Carla move?

  • They are neither the fastest nor the slowest decision makers, they are somewhere in the middle.
  • Can Carla take some risk or not?

  • They can bear some risk if their analysis backs the decision.

You And Carla

Personality Compatibility


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