CARLOS ANDRES ORTIZ GUTIERREZ in

CARLOS ANDRES ORTIZ GUTIERREZ

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Vice President Client Experience Manager at HSBC
📍 Mexico City, Mexico

Carlos is a Vice President at HSBC with over 15 years of experience in the financial sector, specializing in corporate client experience and financial crime compliance. He holds a Masters degree from UNAM and is fluent in Spanish, English, and Portuguese. He also serves as a university professor.

Outside of his finance career, Carlos is a passionate fan of the Buffalo Bills NFL team. He recently traveled to Buffalo to watch them play, a trip that happily coincided with a visit to his companys US office located in the same city.

He is a vocal advocate for Diversity and Inclusion and holds certifications in Fraud Prevention and Cybersecurity.

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Experience
17 Years
Current Role
Vice President Client Experience Manager
Job Level
Senior
Location
Mexico City, Mexico
Personality Overview

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Priorities

Topics CARLOS cares about

Corporate Client Relations
As VP of Client Experience, he manages relationships with HSBC's top-tier corporate clients and their global subsidiaries, focusing on resolving their needs.
Financial Crime Prevention
Previously worked as a Compliance Manager focused on anti-money laundering, sanctions, and counter-terrorism financing. He is certified in Fraud Prevention.
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Career

Work history

11-2023
Vice President Client Experience Manager
HSBC
1-2022 - 10-2023
Compliance Manager WPB
HSBC
5-2018 - 4-2022
Docente Finanzas y Administración
IUCAAAREM
9-2017 - 3-2020
Business Assistant
Citibanamex
12-2006 - 11-2015
Asesor OSC Global & Commercial Banking
HSBC
In the press

Media appearances

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Education
2-2011 - 12-2013
Maestro en Administración en Negocios Internacionales
UNAM
2-2004 - 2-2006
Licenciatura en Administración
Escuela Bancaria y Comercial
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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