Carmen Fontana

Inspirer
DISC Type : id

Chief Operating Officer at Augment Therapy

Greater Cleveland, United States

Overview

Carmen Fontana is the Chief Operating Officer at Augment Therapy, a digital health company. An expert in emerging technologies like AI and AR/VR, she focuses on mission-oriented work. She holds a Master of Engineering from Case Western Reserve University and people describe her speaking style as "delightfully self-deprecating".

Outside of work, Carmen is passionate about mentoring young entrepreneurs, volunteering with the Kenston Local School Districts INCubator program. She is an avid long-distance and trail runner, a passion she discovered in college, and has set ambitious goals like completing the 1, 400-mile Buckeye Trail.

Her fascination with technology began as a child, tinkering with her familys Commodore 128 computer.

Personality Overview

Achievment Oriented

Generous

Charming & Persuasive

They don’t mind taking a stand if they believe in something.  They respond well to objective pitches but also attach some value to relationships. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

Tech in Healthcare
As COO of digital health company Augment Therapy, she is dedicated to using technology to redefine and improve rehabilitative care for patients.
Emerging Technology
As a media representative for IEEE, she frequently speaks and writes about the impact of AI, Mixed Reality, and IoT on business and society.
Youth Entrepreneurship
She is a dedicated volunteer and mentor for a high school's INCubator program, guiding students through the process of building and pitching a startup business.

Media Appearances

Carmen has no verified media appearances

Work History

5-2025
Chief Operating Officer at Augment Therapy
2-2023 - 5-2025
Vice President Operations at Augment Therapy
4-2021 - 2-2023
Director Of Operations at Augment Therapy
9-2019
Media Representative, International Speaker and Thought Leadership Contributor at IEEE
12-2023
Volunteer Advisor, Entrepreneurial Education Program (INCubator) at KENSTON LOCAL SCHOOL DISTRICT

Education

2001 - 2005
Master of Engineering (M.Eng.) from Case Western Reserve University
1996 - 2000
Bachelor of Science (BS) from Case Western Reserve University

More Information

Social Presence :

Prographics :

Exp : 6 Location : Greater Cleveland, United States Job Level : Leadership Designation : Chief Operating Officer at Augment Therapy
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Insights For Selling To Carmen

During A Call Or A Meeting

DO's

  • Get them to a point where they are ready to bat for your product internally
  • Clearly address the competitive aspects
  • Acknowledge their status and position during the conversation

DONT's

  • Don't be unorganized, be prepared for the pitch
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be very informal even if they are being so themselves

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Carmen is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Carmen

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Carmen move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Carmen take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Carmen

Personality Compatibility


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