Carolina Gonçalves Miranda
Researcher · DISC type CsCarolina is a Customer Experience leader with 5 years of experience in CX and B2B, specializing in pre-sale experience and B2B sales conversions. She graduated in Production Engineering from Pontifícia Universidade Católica de Campinas.
Carolina is deeply interested in customer and employee experience, focusing on strategies that create positive interactions. She actively promotes continuous improvement through process mapping and quality tools.
People often call her an "excellent professional" with "initiative" and a "focus on work and proposed projects. "
Read the full overview →How Carolina shows up
They do not like taking risks at all and go for proven options in the end. They are heavily focused on quality and prefer doing things the right way, even if it takes time. The only way to convince them is by showing them examples and ample proof.
Topics Carolina cares about
Work history
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DISC profile (public)
Calculativeness (C)
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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