Nicole Lioukras

Energizer
DISC Type : I

Managed Services Specialist at ACTO

Greater Toronto Area, Canada

Overview

Nicole is an Academic Officer at TVO with a background in science and education from York University and Niagara University. She specializes in implementing learning and development strategies, leveraging data-informed decision-making to enhance academic outcomes and customer success for over 11, 000 students in science courses.

She is passionate about merging accessibility with technology to improve communication and foster team cohesion. Her background in diverse teaching strategies highlights a commitment to creating inclusive and engaging learning experiences. She excels in client-centric environments, consistently working to surpass expectations.

In a previous role, Nicole increased daily frame sales from an average of two to fifteen, demonstrating a remarkable ability to drive revenue by communicating product benefits.

Personality Overview

Imaginative

Full Of Energy

Enthusiastic

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They are people oriented, friendly and like creating new connections.

Topics They Care About

Learning & Development
Her career is focused on implementing successful learning and development strategies to optimize customer satisfaction and academic outcomes.
Science Education
Holds an Honours Bachelor of Science and manages academic support for TVO's science courses, which constitute 36% of total enrollments.
Customer Success
With over five years in customer-facing roles, she has a proven track record of delivering expert support and resolving challenges in client-centric environments.

Media Appearances

Nicole has no verified media appearances

Work History

1-2026
Managed Services Specialist at ACTO
7-2024 - 1-2026
Academic Officer at TVO
10-2023 - 5-2024
Occasional Teacher at York Region District School Board
1-2020 - 1-2022
Administrative Assistant at Online Mortgage
5-2019 - 10-2023
Optometric Technician at Optometrist Dr.Rahim Hirji

Education

8-2021 - 5-2023
Bachelor of Professional Studies in Education from Niagara University
9-2017 - 8-2021
Honours Bachelor of Science from York University

More Information

Social Presence :

Prographics :

Exp : 6 Location : Greater Toronto Area, Canada Job Level : Junior Designation : Managed Services Specialist at ACTO
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Insights For Selling To Nicole

During A Call Or A Meeting

DO's

  • Be friendly and entertaining in your conversation
  • Talk anecdotally about the customer experience that your product offers
  • Do some small talk, ask them how things are going on their side

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be too formal, focus on building comfort and trust
  • Avoid cutting into their flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Nicole is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Nicole

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Nicole move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Nicole take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Nicole

Personality Compatibility


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