Carolyn King

Observer
DISC Type : ic

Customer Solutions Project Lead at Delta Faucet Company

Greater Indianapolis, United States

Overview

Carolyn King is a Customer Solutions Project Lead at Delta Faucet Company, where she has held various roles focused on customer success, continuous improvement, and process management. She holds a Bachelors Degree from Milligan College and is often described by colleagues as energetic, passionate, and selfless.

She is driven by a passion for conscious leadership and making a positive impact on others. Carolyn believes that business can serve the interests of all stakeholders while inspiring teams. She values creating meaningful change and fosters a supportive, family-like team environment.

Carolyn was recognized by Salesforce as a Customer Experience Ambassador for providing valuable feedback.

Personality Overview

Example Seeker

Assertive

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally good communicators and can be hard to convince. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

Customer Experience
Her career is centered on customer solutions and relations, and she was recognized by Salesforce as a Customer Experience Ambassador for her valuable feedback.
Continuous Improvement
Previously worked as an International Continuous Improvement Specialist and is known for her strong focus on driving results through improving business processes.
Conscious Leadership
She believes business can serve all stakeholders and is passionate about inspiring teams to accomplish goals together through energetic and engaging leadership.

Media Appearances

Carolyn has no verified media appearances

Work History

11-2023
Customer Solutions Project Lead at Delta Faucet Company
11-2018 - 11-2023
Sr. Customer Success Specialist at Delta Faucet Company
6-2016 - 6-2017
Manager, Sales Transactions & Analysis (assignment) at Delta Faucet Company
9-2015 - 11-2018
Customer Relations and Support at Delta Faucet Company
3-2013 - 8-2015
International Continuous Improvement Specialist at Delta Faucet Company

Education

1991 - 1995
Bachelor's Degree from Milligan College
Education details unavailable from Vandalia-Butler City School District

More Information

Social Presence :

Prographics :

Exp : 22 Location : Greater Indianapolis, United States Job Level : Senior Designation : Customer Solutions Project Lead at Delta Faucet Company
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Insights For Selling To Carolyn

During A Call Or A Meeting

DO's

  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Help them realize that there is no personal risk in making this decision
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t brush off any concerns, take all questions seriously
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Carolyn is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Carolyn

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Carolyn move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Carolyn take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Carolyn

Personality Compatibility


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