Casey Helton in

Casey Helton

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Director, Technical Account Management at LaunchDarkly
📍 Tillamook, Oregon, United States

Casey is an accomplished leader in customer success and professional services, currently serving as the Director of Technical Account Management at LaunchDarkly. He specializes in building and scaling high-performing global teams from scratch. Colleagues describe him as a positive, professional, and exemplary leader who quickly masters new products.

Beyond his career in technology, Casey pursues his creative passion as a professional photographer. He has established and operates his own photography business, demonstrating a blend of technical expertise and artistic skill.

Unique fact: Casey successfully built an entire professional services team and its operational methodologies from the ground up at Lacework.

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Experience
11 Years
Current Role
Director, Technical Account Management
Job Level
Mid-senior
Location
Tillamook, Oregon, United States
Personality Overview

How Casey shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Casey cares about

Customer Success
His entire career is centered on delighting customers, fostering trust, and ensuring technical enablement throughout the post-sales journey.
Building Technical Teams
He has a proven track record of defining, growing, and transforming technical account management and professional services teams at multiple companies.
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Career

Work history

12-2024
Director, Technical Account Management
LaunchDarkly
Photographer
Chelton Photography
4-2023 - 12-2024
Director, Customer Success Delivery
Lacework
6-2022 - 4-2023
Sr. Manager, Solution Architects & Delivery - America
Lacework
10-2021 - 6-2022
Sr. Solution Architect
Lacework
In the press

Media appearances

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Education
2006 - 2009
Education details unavailable
Oregon State University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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