Casie Bright-Rives in

Casie Bright-Rives

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Regional Customer Care Supervisor at Metronet
📍 United States

Casie Bright-Rives is a Regional Customer Care Supervisor at Metronet, specializing in customer experience excellence and outsourced partner support. She excels in building high-performing teams and driving customer loyalty.

Casie is dedicated to continuous learning, frequently completing courses on leadership and communication. She values teamwork, making connections, and fostering supportive environments.

She is adept at simplifying complex processes through creative communication, particularly using tools like PowerPoint.

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Experience
7 Years
Current Role
Regional Customer Care Supervisor
Location
United States
Personality Overview

How Casie shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Casie cares about

Customer Experience
Casie leads regional customer care and outsourced partner support, focusing on delivering experiences that drive loyalty and ensure customers feel supported and heard.
Leadership Development
She frequently engages with leadership courses and events, emphasizing people-first leadership, growth mindset, and effective communication strategies.
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Career

Work history

4-2023
Regional Customer Care Supervisor
Metronet
2-2019
Sales Support Supervisor
Metronet
In the press

Media appearances

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Education

Casie has no verified education history

Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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