Catalina Linares

Observer
DISC Type : ic

Asesor de cobranzas at smartBeemo

Medellín, Antioquia, Colombia

Overview

Catalina is a Collections Advisor at SmartBeemo with over 12 years of experience in portfolio recovery. She specializes in the virtual education sector, focusing on persuasive negotiation and empathetic financial guidance to help students effectively manage their payments.

She has specialized experience recovering write-off portfolios with delinquencies exceeding 1000 days.

Personality Overview

Value Driven

Assertive

Example Seeker

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are likely to ask many questions and look heavily for supporting information.

Topics They Care About

Gestión de Cartera
Specializes in managing portfolios from early delinquency (0-91 days) to severely overdue accounts, utilizing strategic negotiation and follow-up.
Negociación Empática
Combines persuasive negotiation with empathetic financial guidance to help clients manage their payments and find effective solutions.
Finanzas en EdTech
Focuses on collections within the virtual education industry, managing student accounts and selling invoice advances at SmartBeemo.

Media Appearances

Catalina has no verified media appearances

Work History

1-2024
Asesor de cobranzas at smartBeemo
5-2022 - 12-2022
Cobros at Américas BPS
12-2019 - 12-2021
Cobros at Refinancia
1-2019 - 9-2019
Gestor de cobros at León y Asociados
10-2008 - 9-2015
Cobros at Citi

Education

Catalina has no verified education history

More Information

Social Presence :

Prographics :

Exp : 11 Location : Medellín, Antioquia, Colombia Job Level : N/A Designation : Asesor de cobranzas at smartBeemo
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Insights For Selling To Catalina

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Share testimonials from known people and give multiple examples of product value
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Catalina is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Catalina

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Catalina move?

  • They like to analyze well and then make their decisions.
  • Can Catalina take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Catalina

Personality Compatibility


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