Catharina Johnson in

Catharina Johnson

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Head of Customer Service at Corona Energy
📍 Watford, England, United Kingdom

Catharina is the Head of Customer Service at Corona Energy, where she has built her career through various management roles. She possesses deep expertise in complaints, compliance, and regulations, and holds both a Bachelors and a Masters degree in History from The Open University.

Outside of work, Catharina is passionate about education and history, running her own tutoring business called Tudor Rose Tutoring. She is also dedicated to charity fundraising and participates in extreme endurance challenges, such as a 100km trek across the Sahara Desert.

Unique fact: Catharina is a cancer survivor who completed her Masters degree while working full-time, graduating just three years after a major health scare.

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Experience
15 Years
Current Role
Head of Customer Service
Job Level
Mid-senior
Location
Watford, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Catharina cares about

Customer Experience
Her entire career progression at Corona Energy has been within customer service, moving from Complaints Manager to her current Head of Department role.
Workplace Wellbeing
She has publicly shared her personal health struggles to highlight the importance of supportive employers and advocate for better organizational support.
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Career

Work history

4-2025
Head of Customer Service
Corona Energy
8-2023 - 4-2025
Customer Service Operations Manager
Corona Energy
11-2022 - 8-2023
Complaints Manager and Change of Ownership Manager
Corona Energy
6-2021 - 11-2022
Complaints Manager and Customer Services Manager
Corona Energy
2-2020 - 6-2021
Complaints Manager
Corona Energy
In the press

Media appearances

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Education
2017 - 2020
Bachelor's degree
The Open University
2020 - 2023
Master's degree
The Open University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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