Catherine S.

Evaluator
DISC Type : scd

Enterprise Support Liaison at Encircle

Canada

Overview

Catherine has no verified overview

Personality Overview

Hard To Convince

Thorough Evaluator

Fast But Analytical

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They focus on the results, but can still be quite procedural and analytical about how to get there They are not very likely to become strong advocates of your product or service

Topics They Care About

Catherine has no verified topics they care about

Media Appearances

Catherine has no verified media appearances

Work History

1-2024
Enterprise Support Liaison at Encircle
3-2021 - 5-2023
Customer Success Manager at CareCru
9-2013 - 1-2021
Customer Service Manager/ Implementation / Onboarding at Trend Business Services
9-2010 - 9-2012
Business Improvement Specialist at Research In Motion
3-2006 - 9-2010
MFG Process Improvement Coordinator at Research In Motion

Education

Training Generalist from Langevin
PMP from PMI

More Information

Social Presence :

Prographics :

Exp : 18 Location : Canada Job Level : N/A Designation : Enterprise Support Liaison at Encircle
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Insights For Selling To Catherine

During A Call Or A Meeting

DO's

  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples

DONT's

  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Avoid inviting them for any social interactions until you have built some rapport with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Catherine is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Catherine

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Catherine move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Catherine take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Catherine

Personality Compatibility


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