Cathy Miller, MBA

Cathy Miller is the Director of Patient Access at St. Luke’s Health System, bringing over 20 years of experience in healthcare operations. An Executive MBA graduate from Boise State University, she focuses on streamlining workflows, enhancing patient experiences, and leading improvement initiatives. Colleagues describe her as goal-oriented, organized, and creative.

Cathy is passionate about empathetic leadership and creating a supportive professional environment, drawing lessons from her own career challenges. She values self-worth and encourages her peers to set boundaries and advocate for themselves. She actively engages in her local Idaho community, promoting participation in shaping the regions healthcare future.

Interesting fact: She views a past layoff not as a setback, but as one of the hardest yet most formative seasons of her professional life, which ultimately led to significant growth.