Celeste Calderon

Examiner
DISC Type : cs

Sr. Director Customer Experience at PetSmart Charities

Scottsdale, Arizona, United States

Overview

Celeste has no verified overview

Personality Overview

Status Quo Seeker

Unexpressive

Tough To Convince

They are always well-planned and adopt a systematic approach.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. They are quite aware of their needs and limitations, so they are unlikely to over-promise.

Topics They Care About

Celeste has no verified topics they care about

Media Appearances

Celeste has no verified media appearances

Work History

3-2022
Sr. Director Customer Experience at PetSmart Charities
3-2020 - 5-2022
Director of Customer Experience at PetSmart Charities
4-2018 - 3-2020
Director Of Brand Marketing at PetSmart
9-2016 - 3-2018
Media Director at PetSmart
5-2015 - 9-2016
Marketing Director, Schwarzkopf Hair Color at Henkel

Education

2004 - 2005
MBA from University of Phoenix
1997 - 2002
B.S.E. from Arizona State University

More Information

Social Presence :

Prographics :

Exp : 21 Location : Scottsdale, Arizona, United States Job Level : Senior Designation : Sr. Director Customer Experience at PetSmart Charities
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Insights For Selling To Celeste

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Ask them which other stakeholders would be important for this purchase decision
  • First of all, focus on building their confidence by sharing examples, case studies etc.

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't rely on relationship building even if they act pleasantly
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Celeste is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Celeste

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Celeste move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Celeste take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Celeste

Personality Compatibility


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