Chad Edens

Evaluator
DISC Type : csd

Service Line Specialist - SAP Energy and Utilities at Cognizant

Nashville Metropolitan Area, United States

Overview

Chad Edens is a Service Line Specialist at Cognizant with 23 years of experience in the utility and SAP technology sectors. Holding an MBA and a PMP certification, he specializes in helping energy companies improve operations, customer service, and accounting by leveraging technology and process enhancements.

He is a co-inventor on a patent for an "Enhanced Meter Management Solution. "

Personality Overview

Fast But Analytical

Hard To Convince

Quality Focused

They focus on the results, but can still be quite procedural and analytical about how to get there  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They are not very likely to become strong advocates of your product or service

Topics They Care About

SAP for Utilities
As an SAP Domain Specialist, he frequently promotes and participates in the "SAP for Utilities" conference, showcasing innovations and success stories for clients.
Advanced Metering
He recently moderated a panel on AMI 2. 0 at DTECH 2025 and holds a patent related to an enhanced meter management solution.
AI in Business
He is interested in how AI is reshaping work and solution-building, emphasizing the need for a structured approach to achieve tangible results.

Media Appearances

Chad has no verified media appearances

Work History

4-2025
Service Line Specialist - SAP Energy and Utilities at Cognizant
2-2023 - 3-2025
Associate Director- SAP Utilites Domain Specialist at Cognizant
1-2022 - 1-2023
Executive Director at Utegration LLC
1-2020 - 1-2022
Industry Principal at Utegration LLC
1-2017 - 1-2020
Senior Manager at Utegration LLC

Education

1999 - 2001
Master’s Degree from University of Tennessee, Knoxville
2016 - 2018
Master of Business Administration (M.B.A.) from Middle Tennessee State University (MTSU)

More Information

Social Presence :

Prographics :

Exp : 19 Location : Nashville Metropolitan Area, United States Job Level : Junior Designation : Service Line Specialist - SAP Energy and Utilities at Cognizant
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Insights For Selling To Chad

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Be prepared for comments or questions that are critical of your product or your claims
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.

DONT's

  • Avoid inviting them for any social interactions until you have built some rapport with them
  • Don’t nudge them to do something by using the logic that others have done the same
  • Avoid making strong statements, instead invite them to agree with you by asking them questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chad is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Chad

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Chad move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Chad take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Chad

Personality Compatibility


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