Chad Hardaker in

Chad Hardaker

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Partner Advisor for Service Providers - APAC at Zoom
📍 Adelaide, South Australia, Australia

A results-driven product and channel strategy leader with over 20 years of experience in the APAC SaaS and cloud sectors. At Zoom, he focuses on the end-to-end service provider partner lifecycle, enabling GTM strategies for UCaaS, CX, and AI. Colleagues describe him as exceptional, strategic, and a master of his craft.

A review from 2025 suggests he enjoys curated local experiences, such as wine tours in Australias Barossa Valley. He appreciated the knowledgeable guide, the diversity of the itinerary, and an exceptional lunch, indicating a taste for high-quality, well-planned activities and unique local stories.

He is an evangelist for Zooms federated model, believing it delivers unique value to customers.

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Experience
21 Years
Current Role
Partner Advisor for Service Providers - APAC
Location
Adelaide, South Australia, Australia
Personality Overview

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Decision Approach
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Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Chad cares about

Partner Go-To-Market
His core focus is helping service provider partners in APAC develop and execute best-practice Go-To-Market strategies for Zoom's UCaaS, CX, and AI solutions.
UCaaS & CCaaS Growth
He is a regional evangelist for Unified Communications and Contact Center solutions, tasked with driving their growth and adoption through channel partners across APAC.
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Career

Work history

2-2026
Partner Advisor for Service Providers - APAC
Zoom
2-2024 - 2-2026
Zoom UCaaS / CCaaS Advisor [APAC Channels]
Zoom
2-2023 - 2-2024
Zoom Platform Channel Specialist APAC
Zoom
12-2021 - 2-2023
Zoom Phone Channel Specialist [APAC]
Zoom
1-2021 - 12-2021
Senior Manager of APAC Product Strategy
Mitel
In the press

Media appearances

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Education
1999 - 1999
SACE Certificate
The Heights High School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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