Chad Hardaker

Pioneer
DISC Type : DIS

Partner Advisor for Service Providers - APAC at Zoom

Adelaide, South Australia, Australia

Overview

A results-driven product and channel strategy leader with over 20 years of experience in the APAC SaaS and cloud sectors. At Zoom, he focuses on the end-to-end service provider partner lifecycle, enabling GTM strategies for UCaaS, CX, and AI. Colleagues describe him as exceptional, strategic, and a master of his craft.

A review from 2025 suggests he enjoys curated local experiences, such as wine tours in Australias Barossa Valley. He appreciated the knowledgeable guide, the diversity of the itinerary, and an exceptional lunch, indicating a taste for high-quality, well-planned activities and unique local stories.

He is an evangelist for Zooms federated model, believing it delivers unique value to customers.

Personality Overview

Driven But Considerate

Decisive But Friendly

Dynamic But Sincere

They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed  They have the unique ability to win both love and respect from their team (or outsiders) If they are convinced, they can become very strong champions for your product

Topics They Care About

Partner Go-To-Market
His core focus is helping service provider partners in APAC develop and execute best-practice Go-To-Market strategies for Zoom's UCaaS, CX, and AI solutions.
UCaaS & CCaaS Growth
He is a regional evangelist for Unified Communications and Contact Center solutions, tasked with driving their growth and adoption through channel partners across APAC.
APAC Channel Strategy
Possesses over two decades of experience leading product and channel strategy for major tech companies, including Mitel and Zoom, specifically within the APAC market.

Media Appearances

Chad has no verified media appearances

Work History

2-2026
Partner Advisor for Service Providers - APAC at Zoom
2-2024 - 2-2026
Zoom UCaaS / CCaaS Advisor [APAC Channels] at Zoom
2-2023 - 2-2024
Zoom Platform Channel Specialist APAC at Zoom
12-2021 - 2-2023
Zoom Phone Channel Specialist [APAC] at Zoom
1-2021 - 12-2021
Senior Manager of APAC Product Strategy at Mitel

Education

1999 - 1999
SACE Certificate from The Heights High School

More Information

Social Presence :

Prographics :

Exp : 21 Location : Adelaide, South Australia, Australia Job Level : N/A Designation : Partner Advisor for Service Providers - APAC at Zoom
URL has been copied!

Insights For Selling To Chad

During A Call Or A Meeting

DO's

  • During followups, use calls or text if needed, they should be fine
  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Build a trustworthy relationship while keeping the product center-stage

DONT's

  • Don’t be very informal during the early interactions even if they are being so themselves
  • Don’t hesitate from asking questions or pushing them, but take a formal approach
  • Don't lean very heavily into providing too much information, sharing whitepapers etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chad is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Chad

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Chad move?

  • They are generally fast movers and can take quick decisions
  • Can Chad take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Chad

Personality Compatibility


Other Zoom Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.