Chantal Syce

Questioner
DISC Type : c

Head: Group Talent & People Development at Sanlam

City of Cape Town, Western Cape, South Africa

Overview

Chantal Syce is the Head of Group Talent & People Development at Sanlam, where she designs enterprise-wide talent strategies. With a foundation in organisational psychology from the University of Cape Town and a certification as a Psychologist, she partners with senior leadership to build high-performing, inclusive cultures. People she has worked with describe her as vibrant, honest, and authentic.

Chantal co-authored a research publication on the predictors of voluntary employee turnover in South Africa.

Personality Overview

Value Seeker

Cautious & Analytical

Not Easily Convinced

It is quite likely of them to ask for pricing or other concessions.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Holistic Talent Management
Her career focuses on designing and embedding frameworks that span the full employee lifecycle, from attraction and onboarding to development, succession, and retention.
Organisational Psychology
Holds a Master's degree in the field, is a certified Psychologist, and has co-authored academic research on employee turnover, applying behavioral science to her work.
Inclusive Cultures
Her introduction highlights a deep commitment to building inclusive cultures, and a previous senior role at Shoprite Group included leading Diversity & Inclusion initiatives.

Media Appearances

Chantal has no verified media appearances

Work History

7-2024
Head: Group Talent & People Development at Sanlam
11-2021 - 8-2024
Head: Group Talent & Organisational Effectiveness at Sanlam
12-2017 - 10-2021
Group Head : Talent Management and Resource at The Shoprite Group of Companies
9-2017 - 11-2017
Manager: People Talent Management at Altron
7-2016 - 6-2017
Manager Talent Management and Training & Development at ABUISSA HOLDING

Education

2011 - 2012
M.Comm from University of Cape Town
2010 - 2010
Senior Management Development Programme from Stellenbosch Business School

More Information

Social Presence :

Prographics :

Exp : 13 Location : City of Cape Town, Western Cape, South Africa Job Level : N/A Designation : Head: Group Talent & People Development at Sanlam
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Insights For Selling To Chantal

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • Tell them that you will come back if you don’t have a good answer for a question
  • Keep some extra margin in hand as they will likely negotiate the pricing

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Chantal is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Chantal

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Chantal move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Chantal take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Chantal

Personality Compatibility


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