Charles Staeven

Go-getter
DISC Type : d

Sr. Director Customer Service, Operations, FNOL at Sentry

Greater Madison Area, United States

Overview

Charles has no verified overview

Personality Overview

Direct & Candid

Vision Oriented

Fast-Paced

They care equally about the product and its potential impact.  They respond well to confident salespeople. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Charles has no verified topics they care about

Media Appearances

Charles has no verified media appearances

Work History

1-2022
Sr. Director Customer Service, Operations, FNOL at Sentry
6-2017 - 5-2022
Director Customer Service and Operations at Sentry
11-2011 - 12-2014
Adjunct Instructor Business Management at Cardinal Stritch University
4-2010 - 6-2017
Director Operations at Frontier Communications
11-2007 - 4-2010
Manager - Performance Assurance & Executive Support at Verizon

Education

2000 - 2003
MBA from Edgewood University
1992 - 1997
BS from University of Wisconsin-Madison

More Information

Social Presence :

Prographics :

Exp : 20 Location : Greater Madison Area, United States Job Level : Senior Designation : Sr. Director Customer Service, Operations, FNOL at Sentry
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Insights For Selling To Charles

During A Call Or A Meeting

DO's

  • Stress on the business value that your product offers
  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Refer to testimonials from others in similar positions

DONT's

  • Avoid long winding pitches, stay objective
  • Do not give up if they are not convinced, try again with a different approach
  • Refrain from asking too many questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Charles is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Charles

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Charles move?

  • Their decision making speed is somewhere in the middle.
  • Can Charles take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Charles

Personality Compatibility


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