Charles Staeven in

Charles Staeven

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Sr. Director Customer Service, Operations, FNOL at Sentry
📍 Greater Madison Area, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
20 Years
Current Role
Sr. Director Customer Service, Operations, FNOL
Job Level
Senior
Location
Greater Madison Area, United States
Personality Overview

How Charles shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Charles cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

1-2022
Sr. Director Customer Service, Operations, FNOL
Sentry
6-2017 - 5-2022
Director Customer Service and Operations
Sentry
11-2011 - 12-2014
Adjunct Instructor Business Management
Cardinal Stritch University
4-2010 - 6-2017
Director Operations
Frontier Communications
11-2007 - 4-2010
Manager - Performance Assurance & Executive Support
Verizon
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2000 - 2003
MBA
Edgewood University
1992 - 1997
BS
University of Wisconsin-Madison
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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